Mini Syllabus

Print Mini Syllabus
Course ID: MGT229
Title: Management and Leadership I
Modality: Print-Based
Credit Hours: 3.00

Course Section Information

Institution: Rio Salado College

Section: 13179

Term: Summer I 2014

Course Materials

Be sure that you have all the necessary materials prior to the start date of your course.

Title: Supervisory Management
Author: Greer, Charles R., and Plunkett, W. Richard
ISBN: 0555018334

Rio Salado College has developed a unique Textbook Savings Program that uses customized textbooks and saves students up to 50% off the original price of textbooks. This textbook is included in the Textbook Savings Program and has been customized specifically for this course at Rio Salado College by Pearson Custom Publishing so that it contains information most relevant to the course. Your course materials are available through the Rio Salado College Bookstore. All materials should be verified by ISBN before purchasing at the Rio Salado Bookstore (480-517-8710 or 1-800-584-8775 or or from another seller.


  • This course utilizes Scantrons for various assignments, quizzes and/or exams. 
  • If your assignment requires Scantrons it will be notated in the “Submitting Assignment” instructions for that particular assignment.
  • These Scantrons and preaddressed mailing envelopes will be mailed to you by Rio Salado College Course Support.
  • Should you not receive these materials contact Course Support at 480-517-8243.

Course Description and Competencies

Official Course Description
Covers management concepts and applications for business, industry, and government organizations.
Official Course Prerequisites
Official Course Competencies
  1. Identify the roles and responsibilities of managers and analyze the changing management process.
  2. Define management terms and concepts including planning, organizing, coaching, supervising, controlling, and evaluating.
  3. Describe the decision-making process and its importance in organizational and employee development and growth.
  4. Demonstrate decision-making ability by participating in decision- sample situations.
  5. Demonstrate leadership skills and expertise by participating in individual and group activities.
  6. Describe leadership styles and differentiate among power, authority, accountability, empowerment, and delegation.
  7. Identify various communication methods and describe advantages and disadvantages of each.
  8. Describe a positive climate for selecting, training, developing, promoting, and empowering employees.
  9. Describe the changing diversity of the American workforce, including the advantages and disadvantages of global labor market.

Course Requirements

  1. You must complete all course assessments listed in the lessons to be eligible for a passing grade.  Check the due dates in your course package. 
  2. You are allowed to submit your assignments, including quizzes, only one time unless you have permission from your instructor to resubmit an assignment.
  3. You are expected to write at a college level.  Use the grading matrix (if applicable) to see how your assignments will be evaluated.  Edit your work carefully before submitting it to your instructor.
  4. Keep a copy of all assignments that you submit.
  5. Contact your instructor if you have any questions while you are enrolled in the course.
  6. Assignments must be submitted by the specified due date. If you find that you need an extension on an assignment, contact your instructor before the scheduled due date.  Individual instructors will determine whether or not to grant the extension.  If you do not apply for an extension, or an extension is not granted, your instructor will decide whether or not to accept the work and if points will be deducted.
  7. Each student must submit his or her own original work, as outlined in the plagiarism section in the syllabus.  Plagiarism can include, but is not limited to:
    • submitting work that is not your own
    • submitting work that is copied from another source such as another student, a Web site, or a print source without proper citation
    • submitting work that is paraphrased or summarized from another source without proper citation.
  8. Assignments must include information summarized in your own words and personal examples in addition to quoted information from properly cited sources.
  9. You must earn an average of 60% or higher on the exam(s) and/or Midterm/Final Project(s) in order to be eligible to pass the course.

Remember that this is a three credit-hour class. As such, you will need to dedicate significant time to this course. Plan to spend at least three hours on course content and at least six hours on homework for a total of at least nine hours each week. Be prepared to double your weekly class and study time if you choose an accelerated calendar.

Grading Procedure and Scale

Grading Procedure

Assignments will be graded based on content, incorporation of course and text concepts, and
quality of writing. Even though this is not a writing course, college level writing is expected of
all students. Essays should be formatted properly; spell checked; and reviewed for grammar,
word usage, and sentence construction before being submitted. Proper formatting of essay
assignments includes:

  • an introductory paragraph where your main ideas are presented,
  • body paragraph(s) where your ideas are described in detail and supported with references to the text (references are required), and
  • a concluding paragraph which ties everything together.

Students are expected to include citations or references to the text or other sources to support
their ideas. Proper citation format for a reference includes the name of the authors, the date of
publication, and the page number (Levy & Weitz, 2007, pg. 25).

There are 850 points possible for this course.
1 Syllabus Quiz = 30 Points
2 Objective Quizzes @ 60 points each = 120 Points
3 Case Study Assignments @ 100 points = 300 Points
1 Midterm Exam = 200 Points
1 Final Project = 200 Points
Total Points = 850 Points

Grading Scale

Letter grades for assignments, examinations, and the course will be determined by the following scale:

765 – 850 points = A (90% - 100%)
680 – 764 points = B (80% - 89%)
595 – 679 points = C (70% - 79%)
510 – 594 points = D (60% - 69%)
0 – 509 points = F (0% - 59%)
Please Note: The grading procedure for this course is based on the total number of points possible.

The grading scale is administered equally to all students in the course. Do not expect to receive a grade higher than that earned by your total points. There will be no “point adjustments” made for such things as “class participation” or other subjective factors.

There is no extra credit available for this course.

Final Grade Options

  • Letter grade (A, B, C, D, F)-awarded if the student completes all work, including the final exams.
  • Extension (in lieu of Incomplete grade) - Students may request an extension because of illness or other extenuating circumstances, if they have been doing acceptable work. The instructor will define the requirements and timelines to complete the course.
    Please Note: Instructors are not obligated to give extensions.
  • Withdrawal-Students may submit a withdrawal request on or prior to the “Deadline for Student to Withdraw with Guaranteed Grade of W” indicated in the college catalog.

    Students should not contact their instructor to request a withdrawal. A student wishing to withdraw from a class within the stated timeline must do so by visiting or by calling Student Enrollment Services at 480.517.8540 (1.800.729.1197 toll-free). In extreme circumstances, students do have the option of requesting a complete withdrawal from the college by providing Student Enrollment Services with appropriate documentation.

  • Credit/No Credit Option (P/Z): This course may not be taken on a credit/no credit basis.

Late or Missing Assignments

Assignments that have due dates are due on time according to the due dates. If you need to request an extension for an assignment, a request must be made to your instructor by voicemail at least one week prior to the due date.

Late points may be applied at the instructor's discretion. It is up to the instructor to determine whether an extension will be granted.


There is a required in-person Midterm Exam for this course. Please review the "Grading Procedure and Scale" portion of your Syllabus for details. Students will select four case studies and answer all the questions following each case in a short essay format. The topics and concepts for the cases have been taken from Chapters 1-8 in the textbook.

In-person exams are given at various locations throughout the valley for students who live in
Maricopa County.

You may view testing information on the Internet at:

Students who live outside of Maricopa County or are registered with Disability Services may
request to have exams proctored. Please contact the Testing Center at (480) 517-8560 or
1 (866) 670-8420 (Toll-free).

Requests may also be made on the Internet by filling out and submitting the proctor request
form, located at:

In-Person Examination Procedures

  1. There is no appointment necessary to take your exam. Exams can be taken during normal hours of operation at any Rio Salado College testing site.
  2. You must complete the exam by the due date listed in your course calendar unless you have made specific arrangements with your instructor.
  3. You may take your exam before your course end date if and only if you have received all of your graded assignments. Discuss this with your instructor.
  4. Students are responsible for knowing and following testing center rules, policies, and

Hints for Success

Your success in this course will depend to a great degree on how much effort you devote to carefully reading your lessons and the text, reviewing the learning objectives for each lesson, answering any review questions at the end of the chapters, and practicing the key terms for the
chapters. In addition:

  • Use the grading matrix as you prepare your papers.
  • Refer to the information about preparing your essays in the Grading Procedures and Scale section above.
  • Stay in touch with your instructor and let him or her know of any questions or concerns you have during the course.

Copyrights and Acknowledgements

The following items are copyrighted and have been reproduced in this course through special permission granted by the rights holders, with all rights reserved. If permission has not yet been received, items are made available under the Fair Use Statute, Section 107 of the Copyright Act of 1976. The material is made available solely for the use of registered students in this class and may not be further distributed to any person outside the class, whether by copying or by transmission in electronic or paper form.

Bryne, John R. “Chainsaw.” Business Week 18 October 1999: 128-149. Used with permission.

Harvey, Jerry B. “The Abilene Paradox: The Management of Agreement.” Organizational Dynamics 17.1 (1988): 17-43. Used with permission.

Maurer, Rick. “Making a Compelling Case for Change.” Journal for Quality & Participation 27.2 (Summer 2004): 32-33. Used with permission.

Maurer, Rick. “Making a Compelling Case for Change.” Journal for Quality & Participation 27.3 (Fall 2004): 33-34. Used with permission.

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Submitting Assignments

All assignments are listed under the "Reading Assignment" box and in the "Assessing Your Learning" section.

Note to students: Keep a copy of everything that you submit. That way if your work is lost you can submit your copy for grading. If you don’t receive your graded assignment or quiz results within two or three weeks after submitting it, please contact your instructor.

The due date listed in your course calendar is the last date on which an assignment can be delivered to the Course Support Office, or postmarked.

Distance Learning Drop Box

Distance Learning students can now drop off class assignments (in an appropriately addressed envelope) and return library books, videotapes and/or cassettes at the Distance Learning Drop Box.

The Drop Box is conveniently located along the curb in front of the Rio Salado building at 2323 W. 14th  Street in Tempe.

Mailed Assignments

All mailed assignments must be properly addressed and mailed with adequate postage. Please remember all correspondence to Rio Salado College must have a return address, an addressee, and the correct postage. The U.S. Postal Service may refuse delivery if any of these three are missing. All items placed in the Rio drop box must have a return address and an addressee. Please keep a copy of all work turned in to your instructor. Assignments will not be accepted if postage is due. If you are unsure of the postage required, take the item to the post office and have it weighed.

Include the course section number and assignment identifier on the envelope below your name and return address. Envelopes that are labeled incorrectly can cause a delay in processing your work. Address your envelope as shown in this example:


Your Name:  Jane Q. Doe
Your Address:   1234 Anywhere Street, Anytown, AZ
Course and Section Numbers:   GPH111, Section ______
Assignment Identifier:   Essay 1


The Course Support Office Rio Salado College
P. O. Box 63310
Phoenix, AZ 85082-3310
Attn: (Write your instructor’s name here)

Your section number can be found in your "Welcome Letter".

The Course Support staff cannot answer questions about the receipt of specific mail-in assignments. Only your instructor can do so.

Note to students: Please submit only one assignment in each envelope. The special envelopes provided to you by Rio Salado are only for computer answer sheets. Please mail all other assignments in separate envelopes.

Note to students: The U.S. Post Office no longer offers Sunday or holiday mail posting, and pick-up does not automatically mean that your envelope will be posted the same day. To be safe, allow extra time: mail early.

Faxed Assignments

Assignments may be faxed to (480) 377-4728 for print and mixed media courses. Your name, your instructor's name, and the course name and section numbers must appear at the top of every page. When the Course Support Office receives assignments, they are sent to your instructor for evaluation. Once your instructor has graded your assignment, he or she will return it to you.

Protect your hard work. Again, clearly label every page of your assignment with your name, the course and section numbers, your instructors name, and the name of the assignment as it appears in the syllabus.

Course Completion Policy

A student who registers for a Print or Multimedia course is assigned a start date and an end date. It is the student's responsibility to note due dates for assignments and to keep up with the course work.

Students may request an extension because of illness or other extenuating circumstances, if they have been doing acceptable work. The instructor will define the requirements and timelines to complete the course.

Please Note: It is the prerogative of the instructor to decide whether or not to grant the request.

Library Services

The Rio Salado Library is committed to student success and provides a variety of materials and services to enhance student learning.  Utilizing Rio’s online library for your research is the best way to ensure that your sources are validated, authoritative, and appropriate for college-level coursework. Librarians are available to help you at all times via our Ask a Librarian live chat service. You can access all library services at

Academic Misconduct

Academic Misconduct includes cheating, conspiring to cheat, soliciting to cheat, attempting to cheat, plagiarism, fabrication on an assignment, or other forms of dishonest presentation.

Posting assessments on an unauthorized web site, soliciting assessment answers and the unauthorized acquisition of assessments, assessment answers, or other academic material is cheating.

Plagiarism includes, but is not limited to, the use of paraphrase or direct quotation of the published or unpublished work of another person without full and clear acknowledgment.  It also includes the unacknowledged use of materials prepared by another person or agency engaged in the selling or sharing of term papers or other academic materials.  Information gathered from the Internet and not properly identified is also considered plagiarism.

We expect every student to produce his/her original, independent work. Any student whose work indicates a violation of the MCCCD Academic Misconduct Policy at (including cheating and plagiarism) can expect sanctions as specified in the college catalog.

Rio Salado College uses software that uncovers plagiarism from student to student and other data sources on the Internet. If a student is found to have plagiarized content, grade consequences will be applied in accordance with departmental policies.

Civility Policy

The faculty of Rio Salado place a high value on the importance of general ethical standards of academic behavior and expect that communication between students and instructors or among students shall maintain the level of formality and mutual respect appropriate to any college teaching/learning situation.

Language or behavior that is rude, abusive, profane, disruptive, or threatening will not be tolerated. Activity of this type is Academic Misconduct as defined in MCCCD Policy AR 2.3.11. Students engaging in such behavior will be removed from the course with a failing grade. Additional sanctions may be applied pursuant to AR 2.3.11.

Requirement for Active Class Participation

Please note that students may be withdrawn from class for non-participation.

If you receive financial aid of any kind, it is your responsibility to protect your eligibility to receive financial aid by meeting the active participation requirements of this class.

Change of Address

Please notify Course Support at (480) 517-8243 1-800-729-1197 or by email at Please include your name, student number, phone number, and new address including city, state, and zip code.

Disability Statement

Rio Salado provides reasonable accommodations for students with documented disabilities. Please contact Disability Services at

(480) 517-8562) or


Course content may vary from this outline to meet the needs of this particular group.

Contact Rio Salado College

Advisement 480-517-8580, Fax: 480-377-4899

Bookstore 480-517-8710 or 1-800-584-8775 Fax: 480-517-8356

The RSC Bookstore does not accept credit cards over the phone. If you want to purchase textbooks with a credit card, including a Citi Prepaid Visa Card, you must either order your books online ( or visit the store in person. The bookstore is located in the Conference Center at 2323 W. 14th St., Tempe, AZ 85281. (Major cross streets are Broadway and Priest).

You may also purchase textbooks using the online ordering system.

Cashier's Office 480-517-8334, 480-517-8330, Fax: 480-517-83594

College Safety 480-377-4555 (

Computer Labs 480-517-8450 (

Information about Rio Salado College computer labs located throughout the valley. The computer labs are open to registered students and have a variety of software available. Computer courses can also be taken from your home or office if you have the appropriate hardware and software. Some RSC locations have either Knowledge Commons or staff-supported and monitored Computer Labs.

Counseling 480-517-8785 (

Counseling for personal concerns that are interfering with your academic success, scholarship information, career planning, job hunting skills, and information or referrals to community services.

Course Support 480-517-8243

Course Support produces and distributes introductory materials such as welcome letters and instruction on how to access their courses to distance learning students and faculty.

Dental Hygiene 480-517-8020 (

The facility is located at 2250 W. 14th St., Tempe, AZ 85281.

Disability Resources & Services 480-517-8562 (

Provides support and services to students with documented disabilities.

Financial Aid Toll-Free: 1-855-622-2332 Fax: 480-377-4702 (

Grants and scholarships are available to assist eligible students with college expenses. To be eligible for federal financial aid, students must meet application criteria and select a program of study. Applying for financial aid will take at least eight weeks, so begin early!

Grades (

Honors 480-517-8656 (

Includes the President's Honor Roll, Phi Theta Kappa, and Honors Program classes with award stipends for eligible students.

Instructional Helpdesk 480-517-8380, Toll Free 1-866-511-8380 (

Available to answer questions about your course, help you contact your instructor or your faculty chair, provide Successful Start information, and to help you work through instructional issues that may arise during your course.

Library Services 480-517-8424, Toll Free 1-800-729-1197, Fax 480-517-8449 (

Library books, DVDs, online databases of magazine and newspaper articles, online encyclopedias, image collections, e-books, reference assistance (phone, in-person, or e-mail).

Registration & Transcripts 480-517-8540, Toll Free 1-800-729-1197, Fax 480-517-8199 (

Public Safety 480-377-4555

Student Enrollment Services/Student Affairs) 480-517-8540 (

Ask for a Student Enrollment Representative to assist with general college information, registration and records information, tuition and fee payment information, transcript requests, pre-requisite approvals, basic course selection, or waivers.

Ask for a Student Enrollment Advisor for assistance with: educational goals and objectives, transcript evaluation, disability services and resources, advisement issues, scholarship and financial aid options, program and admissions information.

Sun Sounds 480-517-8300

Technology Helpdesk 480-517-8600

Available to help you work through any technological barriers that may come up during your "Online Experience."

Testing 480-517-8560 or Toll Free 1-866-517-8560

Distance learning midterm/final exams; testing sites, directions, business hours and schedules; exam proctoring for out-of-county students; disability services; placement testing; GED; prior learning assessment; national exams: CLEP, DANTES; degree specific exams.

Testing Information (recorded), 480-517-8558

Tutoring Services 480-517-8247

Tutors help Rio Salado Community College students prepare for tests, learn new concepts, improve study techniques, and answer questions about assignments.

Veteran Affairs 480-517-8153